Application of the Internet of things in retail trade
Keywords:
Internet of things, marketing, context-aware computing, mobile marketing, personalizationAbstract
The Internet of things is the main megatrend in technological development. Combined with the current and expected prevalence of connected smart devices, it enables the application in many areas, including retail. The article discusses and systematizes the application of technologies and solutions of the Internet of things for retail from both the manufacturers’ and sellers’ points of view. A model revealing the potential possessed by the Internet of things in comparison with standard industry practices of marketing and retail for achieving business results and a competitive advantage has been suggested. The proposed model is based on relevant business practices and technological solutions linking manufacturers and retailers, activating potential buyers throughout the procurement cycle, combining the user interface and internal business processes.
Downloads
References
Burton, B. Five Megatrends Shift the Computing Landscape [Electronic resource] / B. Burton, D.A. Willis // Gartner's Hype Cycles for 2015. - URL: https://www.gartner.com/doc/3111522?ref=SiteSearch&refval=&pcp=mpe
Wortmann, F. Internet of Things / F. Wortmann, K. Flüchter // Business & Information Systems Engineering. - 2015. - V. 57. - Issue 3. - Р. 221-224.
Kambies, T. Closing the digital divide: IoT in retail’s transformative potential [Electronic resource] / T. Kambies, M.E. Raynor, D.M. Pankratz, G. Wadekar // Deloitte University Press. - URL: http://www2.deloitte.com/tr/en/pages/consumer-business/articles/internet-of-things-iot-retail-strategies.html
Kasznik, E. 5 ways the 'Internet of Things' transformed the vending machine [Electronic resource] / E. Kasznik // Bizjournals. - URL: http://www.bizjournals.com/bizjournals/how-to/technology/2015/04/the-internet-of-things-is-transforming-vending.html?page=all
Ström, R. Mobile marketing: A literature review on its value for consumers and retailers / R. Ström, M. Vendel, J. Bredican // Journal of Retailing and Consumer Services. - 2014. - V. 21. - Issue 6. - Р. 1001-1012
Al-Fuqaha, A. Internet of Things: A Survey on Enabling Technologies, Protocols and Applications / A. Al-Fuqaha, M. Guizani, M. Mohammadi, M. Aledhari, M. Ayyash // IEEE Communication Surveys & Tutorials. - 2015. - V. 17. - № 4. - Р. 2347-2376.
Chen, S.A Vision of IoT: Applications, Challenges, and Opportunities with China Perspective / S. Chen, H. Xu, D. Liu, B. Hu, H. Wang // IEEE Internet of Things Journal. - 2014. - V. 1. - № 4. - Р. 349-359.
Fong, N.M. Geo-Conquesting: Competitive Locational Targeting of Mobile Promotions / N.M. Fong, Z. Fang, X. Luo // Journal of Marketing Research. - 2015. - V. LII. - Р. 726-735.
Manyika, J. Unlocking the potential of the Internet of Things [Electronic resource] / J. Manyika, M. Chui, P. Bisson, J. Woetzel, R. Dobbs, J. Bughin, D. Aharon // McKinsey Global Institute. - URL: https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/the-internet-of-things-the-value-of-digitizing-the-physical-world
Perera, C. A Survey on Internet of Things from Industrial Market Perspective / C. Perera, C.H. Liu, S. Jayawardena, M. Chen // IEEE Access. - 2014. - V. 2. - Р. 1660-1679.
Shankar, V. Mobile Shopper Marketing: Key Issues, Current Insights and Future Research Avenues / V. Shankar, M. Kleijnen, S. Ramanathan, R. Rizley, S. Holland, S. Morrissey // Journal of Interactive Marketing. - 2016. - № 34. - Р. 37-48.
Choi, S.H. Item-level RFID for enhancement of customer shopping experience in apparel retail / S.H. Choi, Y.X. Yang, B. Yang, H.H. Cheung // Computers in Industry. - 2015. - № 71. - Р. 10-23.
Pantano, E. What is smart for retailing? / E. Pantano, H. Timmermans // 12th International Conference on Design and Decision Support Systems in Architecture and Urban Planning. - 2014. - № 22. - Р. 101-107.
Atzori, L. From - Smart Objects‖ to - Social Objects‖: The Next Evolutionary Step of the Internet of Things / L. Atzori, A. Iera, G. Morabito // IEEE Communications Magazine. - 2014. - № 14. - Р. 97-105.
Kindström, D. Enabling service innovation: A dynamic capabilities approach / D. Kindström, C. Kowalkowski, E. Sandberg // Journal of Business Research. - 2013. - № 66. - Р. 1063-1073.
How the Internet of Things is Reinventing Retail [Electronic resource] // A ComQi White Paper. - URL: http://www.comqi.com/internet-things-reinventing-retail/
Hsu, Y. Design of a Sensing Service Architecture for Internet of Things with Semantic Sensor Selection / Y. Hsu, C. Lin, W. Chen // 11th International Conference on Ubiquitous Intelligence and Computing. - 2014. - Р. 290-298.
Vermesan, O. Internet of Things Strategic Research and Innovation Agenda / O. Vermesan, P. Friess, P. Guillemin, H. Sundmaeker, M. Eisenhauer, K. Moessner, F. Le Gall, P. Cousin // Internet of Things: Converging Technologies for Smart Environments and Integrated Ecosystems. - 2013. - Р. 7-151.












